Privacy Policy

Effective Date: September 3, 2026

At BlankClothing.ca, we value the trust you place in us when you browse our website, create an account, place an order or contact our customer service team.

This Privacy Policy explains what personal information we collect, how and why we use it, when it may be shared, how it is protected and the choices available to you.

BlankClothing.ca is operated by Checkpoint1 Apparel Corp., a Canadian corporation. This policy applies to information collected through BlankClothing.ca and through communications relating to our products and services.

1. About BlankClothing.ca

BlankClothing.ca is operated by:

Checkpoint1 Apparel Corp.
24 W 2nd Ave
Vancouver, BC V5Y 1B3
Canada

Phone: (604) 424-9557
Privacy Email: privacy@blankclothing.ca

2. Information You Provide to Us

We may collect personal information when you:

Browse or shop on BlankClothing.ca
Create or update a customer account
Place, pay for or return an order
Request product or inventory information
Subscribe to marketing communications
Request a back-in-stock notification
Contact customer service
Register tax or exemption information
Participate in a survey, promotion or contest

The information you provide may include:

Your name
Company or organization name
Email address
Telephone number
Billing and shipping addresses
Account login information
Order and transaction information
Product preferences
Tax-registration or exemption information
Customer service communications

3. Information Collected Automatically

When you visit BlankClothing.ca, certain technical and usage information may be collected automatically through cookies, pixels, tags and similar technologies.

This may include:

IP address
Browser and device type
Operating system
Approximate geographic location
Referring website or advertisement
Pages and products viewed
Search terms entered on our website
Shopping-cart activity
Date and time of visits
Interactions with website features and advertisements

We use this information to operate and improve the website, understand customer behaviour, identify technical problems, prevent misuse and measure the effectiveness of our advertising and marketing.

4. How We Use Personal Information

We may use personal information for purposes including:

Processing and fulfilling orders
Arranging shipping and delivery
Processing payments and refunds
Managing customer accounts
Providing order confirmations and shipping updates
Processing returns and customer-service requests
Providing product, inventory and sizing information
Improving our website, products and customer experience
Personalizing website content and product recommendations
Sending marketing communications where permitted
Providing back-in-stock or product notifications
Preventing fraud, misuse and unauthorized transactions
Maintaining accounting, tax and business records
Meeting legal and regulatory requirements

5. Customer Accounts

Customers may create a BlankClothing.ca account to make shopping and order management more convenient.

Depending on the features available, your account may allow you to:

Save billing and shipping addresses
Review previous orders
Track current orders
Request eligible returns
Manage account details
Reorder previously purchased products

You are responsible for maintaining the confidentiality of your account credentials. Please contact us if you believe your account has been accessed or used without authorization.

6. Social Login

BlankClothing.ca may offer the ability to create an account or sign in using a third-party social or identity provider.

If you choose to use Social Login, the provider may share information with us according to the permissions you approve. This may include information such as your name, email address, profile identifier or other basic account information.

The information available to us depends on the provider, your privacy settings and the permissions you grant. The third-party provider's own privacy policy also applies to information it collects and processes.

We use information received through Social Login to create or authenticate your BlankClothing.ca account and provide account-related services.

7. Cookies and Similar Technologies

BlankClothing.ca uses cookies and similar technologies to support website functionality and understand how visitors use our website.

These technologies may help us:

Maintain your shopping cart
Keep you signed in to your account
Remember preferences and settings
Analyze website traffic and performance
Understand which products and pages are popular
Measure advertising and marketing results
Prevent fraud and maintain website security
Deliver advertising that may be more relevant to you

You can control or block cookies through your browser settings. Disabling certain cookies may prevent parts of BlankClothing.ca from functioning correctly.

8. Analytics and Digital Advertising

We may use analytics and advertising services including:

Google Analytics 4
Google Ads and remarketing services
Meta advertising technologies, including Facebook and Instagram tools

These providers may use cookies, pixels and similar technologies to collect information about interactions with BlankClothing.ca and, depending on the provider and your settings, other websites or services.

This information may be used to analyze website activity, measure advertising performance, create advertising audiences and display advertising based on previous website activity.

9. Email Marketing

BlankClothing.ca uses Mailchimp to help manage promotional email communications.

If you subscribe or otherwise consent to marketing communications, we may send information such as:

Product announcements
Special offers and promotions
Restock notifications
Company updates
Educational apparel content

You may unsubscribe from promotional email at any time using the unsubscribe link included in our marketing messages.

Unsubscribing from promotional communications does not prevent us from sending transactional messages relating to an order, payment, return, delivery, account or customer-service request.

10. Ecommerce Platform

BlankClothing.ca operates using BigCommerce and other technology providers that support our online store, customer accounts, checkout and ecommerce functionality.

These providers may process information necessary to operate the website and provide their services to us.

11. Payment Processing

Payments made through BlankClothing.ca may be processed by third-party payment providers, including Moneris and PayPal.

Additional payment technologies, such as Apple Pay, may also be made available through supported payment providers and devices.

Payment providers collect and process payment information according to their own privacy and security practices.

BlankClothing.ca generally does not directly store complete payment-card numbers or card security codes. Payment information is transmitted to the applicable payment provider for authorization and processing.

12. Shipping, Warehouses and Order Fulfillment

To fulfill your order, we may provide necessary customer and order information to warehouses, product suppliers, shipping carriers and freight providers.

This information may include your name, shipping address, telephone number, email address, order details and other information reasonably required to prepare and deliver your shipment.

BlankClothing.ca currently uses Canadian distribution facilities and carriers including Purolator, UPS and, for certain destinations, Canada Post.

13. When Personal Information May Be Shared

We do not sell personal information.

We may share information with service providers that assist us in operating our business, including:

BigCommerce and other website or technology providers
Payment processors
Warehouses and product suppliers
Shipping carriers and freight providers
Mailchimp and other communication providers
Analytics and advertising providers
Customer-service providers
Fraud-prevention and security providers
Accounting, legal and professional advisors

Service providers receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when reasonably necessary to:

Comply with applicable law, a court order or lawful government request
Enforce our agreements or policies
Investigate fraud, misuse or security incidents
Protect our customers, employees, business or property
Complete a merger, financing, reorganization, sale or other corporate transaction

14. Information Processed Outside Canada

Some technology, payment, marketing, analytics or other service providers may process or store personal information outside Canada, including in the United States.

When information is processed in another country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies or government authorities as permitted by local law.

15. Security Safeguards

We use reasonable administrative, physical and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure or alteration.

These safeguards may include:

Secure website connections
Password and account controls
Restricted access to customer information
Payment processing through established providers
Employee confidentiality and access procedures
Fraud and suspicious-activity monitoring

No website, electronic storage system or method of transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

16. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order, payment, shipping, tax and related business records may be retained for up to seven years, or longer when required for accounting, tax, legal, warranty, dispute-resolution or regulatory purposes.

Customer account information may be retained while an account remains active and for a reasonable period afterward where required for legitimate business or legal purposes.

When information is no longer required, we may securely delete, destroy or anonymize it.

17. Your Privacy Choices and Rights

Subject to applicable Canadian privacy law, you may request to:

Access personal information we hold about you
Correct incomplete or inaccurate information
Withdraw consent where consent is the basis for processing
Close or delete your customer account
Request deletion of information we are not legally required to retain
Opt out of promotional email communications
Ask questions about how your personal information is collected, used or shared

Certain information may need to be retained to satisfy legal, accounting, fraud-prevention, contractual or regulatory obligations.

To make a privacy request, email privacy@blankclothing.ca. We may need to verify your identity before completing a request.

18. Children's Privacy

BlankClothing.ca is intended for individuals who are legally able to make purchases and for businesses and organizations purchasing apparel.

We do not knowingly collect personal information from children under 13 without appropriate authorization. If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

19. Third-Party Websites

BlankClothing.ca may contain links to websites operated by manufacturers, suppliers, payment providers, social-media services or other third parties.

We do not control the privacy, security or content practices of these external websites. We encourage you to review the privacy policy of any third-party website or service you use.

20. Canadian Privacy Compliance

Checkpoint1 Apparel Corp. handles personal information in accordance with applicable Canadian privacy laws, including British Columbia's Personal Information Protection Act (PIPA) and other federal or provincial privacy requirements where applicable.

We collect, use and disclose personal information for reasonable business purposes, seek consent where required and take reasonable steps to safeguard personal information in our care.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or legal requirements.

When the policy is updated, the revised version will be posted on BlankClothing.ca with a new effective date.

22. Contact Our Privacy Officer

Questions, concerns and privacy requests may be directed to:

Privacy Officer
Checkpoint1 Apparel Corp.
24 W 2nd Ave
Vancouver, BC V5Y 1B3
Canada

Phone: (604) 424-9557
Email: privacy@blankclothing.ca

For general order or customer-service questions, please visit our Contact Us page.