Help & Support
Welcome to the BlankClothing.ca Help & Support Centre. Find information about shipping, returns, payment options, warehouse fulfillment, tax registration and how to contact our customer service team.
BlankClothing.ca supplies blank T-shirts, hoodies, sweatshirts, polos, activewear, outerwear, workwear, headwear and accessories to individuals, businesses, apparel decorators, schools, teams and organizations across Canada.
Shipping Information
Learn about shipping rates, our $400 free-shipping threshold, estimated delivery times, Canadian warehouse fulfillment, Purolator and UPS service, tracking, freight orders and shipping restrictions.
Returns & Refunds
Find information about our 30-day return period, Return Authorization requirements, return shipping, refunds, defective or damaged products, exchanges, cancellations and return-to-sender shipments.
Payment Options
Learn how to pay for your BlankClothing.ca order using Visa, Mastercard, American Express, Interac e-Transfer, PayPal or Apple Pay.
Our Payment Options page also includes detailed Interac e-Transfer instructions and information about payment processing.
Warehouse Verification Tool
Our Warehouse Verification Tool gives you greater control over where your apparel order ships from.
Select your preferred warehouse and verify product availability before checkout. This can help reduce split shipments, simplify fulfillment and avoid the need to add special warehouse requests to your order notes.
Use the Warehouse Verification Tool »
PST Registration
Eligible customers with a valid provincial sales tax registration may be able to register their tax information with BlankClothing.ca for qualifying purchases.
Review the requirements and instructions before submitting your registration information.
View PST Registration Information »
Contact Customer Service
Still need help? Contact the BlankClothing.ca customer service team for assistance with products, existing orders, shipping, payments, returns or other questions.
Email: orders@blankclothing.ca
Phone: (604) 424-9557
Customer service is available Monday to Friday, 8:00 AM to 4:00 PM Pacific Time. We are closed on weekends and statutory holidays.
When contacting us about an existing order, please include your order number whenever possible so we can assist you more quickly.
Blank Apparel Support Across Canada
Whether you need help choosing a product, checking warehouse availability, understanding shipping options, arranging a return or finding information about your order, BlankClothing.ca is committed to making it straightforward to purchase blank apparel online in Canada.